This report was conducted with Houston Medical Imaging’s (HMI) outpatient diagnostic centers. An increase in demand for MRI scans at HMI prompted a Productivity and Service Quality improvement project. The project aimed to optimize the performance of 7 MRI scanners across 6 sites in order to facilitate more scans and ultimately improve patient service.roveservice.

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Implementation of AI-assisted Technology to Enhance Service Quality and Productivity in Outpatient Diagnostic Centers

49% SCAN-TIME REDUCTION

HITACHI OASIS 1.2T | Brain, AX T2 RADAR 

Routine scan (AT=2:26)                                                   Short scan + iQMR (AT 1:14)